Amir Ali Tayyab 7 Mill Road, Jersey City NJ 07302, USA Cell: 201-284-9879 Ph: 201-204-9015 Fax: 702-977-9126 aatayyab@yahoo.com	Experience
	Technical Writer Mar 2009 to present. DJ&T, Jersey City, NJ § Documentation of EMR (Electronic Medical Records) Software modules such as Document Management & Imaging, Patient Scheduling, Office Dashboard & Schedule, Patient Information, Electronic Medical Records Report Writer, Electronic Medical Records, Prescription Writer, HCFA 1500 Billing, Electronic Billing, A.I.dialer, an Automatic Patient Appointment Reminder System and Memos for Interoffice Messaging. § Customized ERP Software Projects Deployment, Remote DBA and Technical Documentation. § Writing of Corporate Profile, Website Content, User Manual, Admin Manual and Installation Manual of an ERP software for Infinal Tech, USA whose modules included Finance, Inventory, Fixed Assets, Purchase, Sales, HR & Payroll, and Production.
	Proposal Writer Dec 2007 to Feb 2009. Agility Logistics, Orlando, FL § Department of Defense (DoD) Bids & Projects Proposals Writing. § IT & HR Infrastructure sections of various Project Proposals and Bids via Agility Defence & Government Services. Specializing in IT infrastructure development sections of broad-term RFPs (Request For Proposals). Provided services in proposal writing, management and costing for bidding on government contracts and grants. Provided in-country technical assistance in management systems development, project management, project design and implementation, workplan development, and start-up of projects in the Middle East, Africa, Asia, Latin America, Caribbean, and former USSR. Directed proposal development activities for the company's international and domestic divisions, including RFP review and analysis, bid determination, proposal management, proposal team management and coordination, liaison with Corporate, Contracts and Finance staff, technical writing, editing, review of technical and business proposals. § Network Management (Apple and Windows Environment) § Technical Support to End-Users and User Documentation
	ECM Consultant Feb 2007 to Nov 2007 Ora-Tech, Lahore, Pakistan § IBM Enterprise Content Management Documentation, Deployment and Support § Technical Analysis, Deployment and Documentation of IBM ECM (Enterprise Content Management) solutions designed for Oil & Gas Industry client MariGas for various Modules’ development, customization and deployment at their Head Office in Islamabad, Pakistan. The ECM was needed to help in expanding its Records and Information Management program and implementing an enterprise ECM system to facilitate stronger information management and sharing as well as smarter business processes. The purpose of this ECM was to ensure that strategic objectives and functional requirements are met during acquisition and implementation of phased applications of the ECM and Facilitated change management and business process improvement initiatives throughout all departments for successful implementation of the new systems and associated processes and policies. Managed staff work and daily activities related to implementation of system components, integration with other key enterprise systems, and ongoing system operation from the business/user perspective.
	Technical Writer Jul 2006 to Dec 2006 IBM, Yanbu, Saudi Arabia § Oracle Applications Implementation Project Implementation § Phase 1: Definition and Analysis for PMO § Technical Writing and Project Management Documentation § Worked as a Technical Writer for Oracle e-Business HR / Payroll Def & Analysis for Royal Commission of Yanbu. The client decided to purchase and implement Oracle E-Business suite (Shaheen) from Oracle and engaged IBM (SBM) to deploy. I was hired as a Technical Writer to work on the First Phase of the Deployment “Analysis and Definition Phase” using AIM implementation methodology via Oracle PJM tool. Some of the various PMO documents that I prepared include; Project Charter, Project Statement of Work, Project Scope, Project Initiatives, Project Management Office (PMO) Development, Future Business Process Development, Business Case, Specification Development for Implementation, Scope of Deliverables, Geographical Scope, Strategic Plan. Project Approach Methodologies, Tools/Models, Project Selection Methods, Benefit Measurement, Mathematical Models, Timeline Breakdown, Enterprise Environmental Factors, Project Organisation Structure, Executive Management Roles, Steering Committee, Project Sponsor (Investment & Development, Quality Control, PMO Roles, RC Project Director And SBM Project Manager, Project Planner/Scheduler, Organisation Development Specialist, Other PMO Support Roles, Project Administration, Network & PC Support, Public Relations Officer (PRO), Solutions Streams and Solution Committee, End User Community, One Team, Organizational Culture, Government Standards, Infrastructure, Human Resources, Personnel Administration, Work Authorization System, Marketplace Conditions, Risk Tolerances, Commercial Databases, Project MIS, Organisational Process Assets, Project Communication, Organizational Standard Processes and Guidelines, Templates and Criteria, Project Closure Guidelines, Financial Controls, Issue & Defect Management Procedures, Change Control Procedures, Risk Control Procedures, Work Authorization Approvals, Knowledgebase, Process Measurement Database, Project Files, Historical Information, Issue & Defect Management Database, Configuration Management Knowledgebase, Financial Database and AIM/PJM Deliverables. The Oracle Modules that were within the scope of the project included; Oracle Financials: General Ledger, Accounts Payable, Accounts Receivable, iReceivables, Fixed Assets, Cash Management, Property Management, Orlacle Enterprise Planning & Budgeting, Oracle Human resource management: Payroll, Training & Administration, Self Services, iLearning, iRecruitment, HR Intelligence, Oracle Supply chain management, Purchasing, Sourcing, Warehouse Management, iProcurement, iSupplier Portal, Oracle Enterprise Asset Management and Oracle Projects which included Project Costing, Project Billing, and Project Contracts.
	ERP Implementer Jun 2005 to Jun 2006 Gharibwal Cement, Lahore, Pakistan § Implementation of ERP software across 8 departments & remote locations. § Database Administration and Management, SQL Server 2000 & 2005, Installation Upgrades, Migrations, Capacity Planning, Performance Tuning, Backup & Disaster Recovery, Replication, Log shipping, Clustering, SSIS, SSAS, SSRS, Optimization, Configuration § Engaged by a leading ERP software company in Pakistan i.e. Askari Information Systems to implement and support ERP software at Gharibwal Cement in Pakistan for managing ERP Software Implementation, Network Infrastructure, Change Management and ERP User Training from June 15, 2005 to July 5, 2006 (one year) at two locations i.e. GCL Head office located in Lahore, Pakistan and the Factory located at a remote location in mountains of Kallar Kahar about 200KMs away from Lahore near Islamabad Motorway with more than 2,000 employees. The ERP modules included Finance, Inventory, Fixed Assets, Purchase, Sales, HR & Payroll, and Production. A new organization structure was suggested with over 10 Managers and 25 Users at Head Office, while at Works Site, there were about 7 Managers and 30 Users who were fully trained and brought about the Change Management necessitated by the ERP software and the processes. The ERP back-end infrastructure included Fiber Optic at Site and CAT5 Network, Windows 2000 Advanced Server, SQL Server 2000 Enterprise , and Askari Information Systems (AIS ERP) software.
	Business Development Manager Feb 2004 to Mar 2005 Sunsoft, Karachi, Pakistan § Marketing management and needs analysis of Defense and Government Projects for an ERP customized applications in Microsoft technologies.
	Technical Analyst Mar 2004 to Sep 2004 Visionet Systems, Cranberry, NJ § Garments Industry’s ERP solutions consultant for Visionet Systems’ clients in USA. Consulting for Enterprise Solutions related to Apparel & Manufacturing Supply Chain Management System, Industry Needs to enable its clients to gain operational excellence leading to improved quality and customer value, financial benefits, and success in achieving the strategic long term business goals through Collaborative PLM Capability, Supply Chain Optimization, Process and Technology Efficiency, Profitability Enhancement, and Sustainable Business Growth. Many apparel clients in USA approached towards a unique service offered by Visionet Systems Inc’s business and IT consulting services equip its clients with the right strategy, optimized processes and technology tools to achieve both short term and long term business growth, extend global ties, trim design-cycle times, and achieve critical agility, enabling rapid reaction to changing fashion trends. The whole purpose was to establish a link between information technology (IT) and Subject Matter Experts (SMEs) who provided their business with a solid foundation to excel in today’s highly competitive and demanding apparel market. The result-oriented solutions and services covered a broad spectrum of business needs i.e. Strategic and Tactical Consultancy, Application Integration Services, Collaborative Workflow Automation and Software Re-Engineering and Enhancement.
	Technical Writer Feb 1999 to Nov 2003 Advanced Communications, Inc., San Jose, CA § End-User, Installation Manual, Administration Manual and Technical Documentation of 25 Software Modules n HTML, DOC, and PDF formats. Created web content such as websites, copywriting of online advertisements, EULA (End User License Agreements), privacy statements, legal contracts and agreements. Researched, Documented and Registered Patent of ASPFusion with USA Patent Office. Created many comprehensive and project-winning business proposals to cater various complex RFQs from USA. § Copywriting, Technical Writing and Legal Writing of Project Proposals, Agreements, Contracts, Patents research and registration. § Website Content Writing of 6 software modules.
	In charge Computer Section Nov 1989 to June 1999 Police Department, Lahore, Pakistan § Topped the Merit List of Public Service Commission Exam and was inducted as Assistant Superintendent of Police. § Deployment and Training of Sectarian Terrorists Activities Record (STAR) § Database Application Development, Administration & End-User Training. § Electronic records coordination between Crime Investigation Department (CID), Intelligence Bureau (IB), ISI, Scotland Yard London and CIA Washington.
	Lawyer (Internee) Nov 1994 to Jan 1995 Raja Ikram Law Associcates, Lahore, Pakistan § Corporate Tax Law cases research and documentation of client cases § Filing and preparation for Trademarks and Copyrights of client companies.
	Freelance Technical Writing Projects USA, Pakistan, Saudi Arabia, France, UK and Australia. § ACT deployment for Architel § Oracle Apps for Sapphire Group § EAM Datastream Deployment § User Documentation for SoftPC ERP § Copywriting and Technical Writing for EpochSys ERP § Project Proposal Development for Pakistan Railways Inventory Module and Geo-Mapping. § Signed an NDA with a Training Content Provider in UK for Training Material development with a special emphasis on Technical Training content for trainers and for the end-users to be used in Online Training and for CBT (Computer Based Training). Curriculum development, and computer based training project management, interactive course ware using commercial e-learning authoring tools i.e. Macromedia Flash, Lotus Screencam, Corel Draw. Developed and revised courseware curriculum and storyboards with the help of technical manuals and other existing training materials. § Some other clients include Al-Areeb, Alex, Netlawman, BBV2, Cotton Ideas, Datastream, Epoch Systems, Exportral, Formatix, Global Career Center, Going On Vacations, Hope Foundation, Intelligent Bytes, Ebanyan, Kidszip, Safeguard Pro, CyberJee, Advanced Portal, Nexus, Advezia, Qingqi, Raem Group, Ahead Communications, Soft PC, Pappi China, Sunsoft, Sulata iSoft, The Kidney Clinic, Web Dynamics, and Wonder Drug.
	Education
	1997 to 1999 American International College, Lahore, Pakistan § Masters in Computer Science § 3.33 GPA with specialization in Networks Management 1993 to 1994 City Law College, Lahore, Pakistan § Law (FEL) studies of Jurisprudence, Contract, Tort, Equity, Islamic Law, Constitutional Law, Evidence, Conveyancing, Criminal Law, Civil Procedure Code, Criminal Procedure Code, Int’l Law & Intellectual Property Law.
	Certifications
	Advertising Industry knowledge, Business Writing, Technical Writing, Database Marketing (U.S), Marketing Concepts, Outbound Sales Skills, PR Industry Knowledge (U.S), ITIL Concepts, Web Design Concepts, Accounts Payable Fundamentals, Computer Forensics, Computer Technical Support, HR Concepts (UK)
	Skill set Windows, Linux, Apple Macintosh, Network Management, SQL Server, Microsoft Office, Adobe Acrobat, PageMaker, FrameMaker, InDesign, Macromedia Freehand, Fireworks, RoboHelp, Visio, HTML, JavaScript, Project Management, Oracle Apps, Data Security, Maintenance Management, CRM, EAM, ECM, Finance, Inventory, Payroll, Production, Sales, Purchase, Hospital Management, ATM and Banking Systems.
	Memberships § Society of Technical Communications (STC) § International Association for Human Resource § International Webmasters Association § Management Association of Pakistan